Summary

Yesterday, many people across the internet experienced issues accessing websites, applications, and online services. Pages didn’t load, logins failed, and some sites returned generic server errors. If you ran into this, you weren’t alone a major service provider experienced an unexpected disruption.

What Happened?

The outage was caused by a system issue at Cloudflare, a company that plays a major role in keeping the internet fast, secure, and available. Cloudflare acts like a traffic director for millions of websites, helping protect them from attacks and speeding up performance. Many businesses, large and small, rely on Cloudflare behind the scenes even if you’ve never heard of it. Around 11:20 UTC yesterday, Cloudflare began experiencing failures after an internal software file unexpectedly doubled in size. This file is used by Cloudflare’s Bot Management system, which helps detect and block harmful automated traffic. Because the file grew larger than expected, systems across Cloudflare’s global network began failing, resulting in:

• Sites not loading
• Failed login pages
• Error messages such as HTTP 500 and 502
• Reduced reliability of some cloud-based services

Cloudflare engineers initially suspected an attack because of how the failure appeared rapid traffic spikes and repeated system crashes. After investigation, the root cause was confirmed as an internal configuration error. Service was largely restored by 14:30 UTC, and Cloudflare fully resolved the issue shortly after 17:00 UTC.

Was This a Security Breach?

No, this was not a cyber-attack or data breach. Cloudflare confirmed the outage was caused entirely by an internal misconfiguration during a software update. No customer systems or data were compromised. Do Our Clients Need to Take Action? No action is required on your part. Everything is functioning normally again. However, outages like this are a reminder of one important reality:

Even the largest cloud platforms in the world are not immune to downtime.

That’s why our team continuously monitors services, identifies issues early, and ensures our clients stay informed even when the problem is outside your network.

Final Thoughts

While incidents like this are inconvenient, they also lead to stronger, more resilient infrastructure. Cloudflare has already begun improvements to prevent this type of issue from happening again. If you have questions about the outage, outages in general, or how we protect your systems from disruptions, we’re here to help.

📩 Need support or want to review your business continuity strategy?

🔗 View Our IT Support Services